Privacy Policy
Privacy Policy
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
The Information We Collect
This notice applies to all information collected or submitted on the Genesis Coatings website. On some pages, you can order samples, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Address
Email Address
Phone number
Credit/Debit Card Information (etc.)
On some pages, you can submit information about other people. For example, if you order a sample online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Name
Address Phone Number (etc.)
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive updates on our new products and services. We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment to Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by using our "Contact Us" tab to submit a request. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
If you have any further questions or concerns, please contact us
Product Warranties
For a Warranty to be issued, a Project Evaluation Form and Application for Limited Warranty must be filled out completely by the applicator and then returned by fax within 5 days of job completion.
Fax completed forms to our office at (760) 599-6015.
Upon receipt of these forms, a Genesis Coatings representative will review the documents and issue a warranty when applicable. It is important that you complete these forms accurately and completely, as any missing or incorrect information will only delay the issuance of the warranty.